![]() ![]() Solution 13: Shut down all other applications that may be using/ used your device's camera and/or microphone And then try plugging it back in, and refreshing your page. If you are using an external webcam or microphone, please try to unplug this from your computer first. Solution 12: Plug out and Plug in your Microphone/ Camera If none of the methods above work, check if there is antivirus software enabled, if there is, temporarily disable it and then refresh the page to see if the camera or microphone is working when the antivirus software is disabled. If you must use a VPN, then please check out this article for further guidance. We have seen some issues where a VPN has interfered with the ability to use the device's camera and microphone properly. If you are currently using a VPN, please disable that, and try logging back into the Remo Event Space. Click the menu icon (3 parallel horizontal lines) in the upper left corner of your screen -or- click the triangle next to the camera and microphone icons in the bottom menu toolbar Thus, you now need to pick the right one to work with Remoġ. If your computer has multiple cameras or you have multiple audio devices, Remo may have selected a different audio input or output by default. Solution 6: Confirm Camera and Audio Inputs and Outputs on Remo How to Allow Microsoft Edge Access to my Camera and Microphone How to Allow Safari Access to my Camera and Microphone How to Allow Chrome Access to my Camera and Microphone Solution 5: Confirm the Microphone/ Camera settings for your browser If you can see a red cross next to the Microphone and Camera button on your bottom menu toolbar, t his usually suggests browser-related permission issues, so please try out the below steps first. ![]() Remember to move tables just double-click on the table you'd like to move to. Try moving to another table, and then back to your original table. Solution 3: Check to make sure you are using a compatible device and browser.Ĭheck for the list of compatible devices and browsers here Please select ' Low' under the video quality dropdown and click ' Save Changes'. Solution 1: Change your Video Quality SettingsĬlick the arrow next to the Cam icon in your bottom menu toolbar and select ' Camera Settings'. Solution 18: Switch Browsers and Computers.Solution 17: Check the Microsoft Webcam Driver.Solution 16: Reset the camera app on Windows 10.Solution 15: Check for Audio Inputs and Outputs on your Device.Solution 14: Allow applications access to your computer's Microphone and Camera.Solution 13: Shut down all other applications that may be using/ used your device's camera and/or microphone.Solution 12: Plug out and Plug in your Microphone/ Camera.Solution 11: Disable Anti-Virus Software.The F8 method doesn't always work though, but it is a trick that is very simple to try Solution 7: Press F8It is still not clear why this works but some users found that the Windows camera started to work after pressing the F8 key.Solution 6: Confirm Camera and Audio Inputs and Outputs on Remo.Solution 5: Confirm the Microphone/ Camera settings for your browser.Solution 3: Check to make sure you are using a compatible device and browser.Solution 2: Try refreshing your browser.Solution 1: Change your Video Quality Settings.This will allow you to diagnose if there is a problem and where it is! Before you begin, please test your microphone and camera here. ![]()
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